CalendarPal - Desktop Calendar, Reminders, Notes, Weather and more..right on your desktop

"Frequently Asked Questions" are covered on this page. If you have a specific question to ask that is not covered on this page, or our Help page, please go to our CalendarPal Forum to ask for help.

TOP QUESTION ASKED: My weather stopped working, how do I fix it?

Download Questions
      How do I install the program?
      How do I Upgrade to New Version 2.1?
      My download says file is corrupt?
      Should I choose Save or Open when downloading?
      Why do I get an error when I try to download CalendarPal?
Trial and Registration Questions
     How long is my trial good for?
     Why does it say my trial has expired?
     Will I lose my reminders and notes when I register my trial program?
     I purchased CalendarPal; how do I register it?
     How do I uninstall CalendarPal?
     Does my purchase entitle me to lifetime or annual?
General Questions
     Does CalendarPal have a backup feature?
     Why is the time in the lower right of CalPal different from my local time?
     My weather stopped working, how do I fix it?
Reminder Questions
How do I get my Reminders to show on CalendarPal?
I have a lot of Reminders and only want some to show on CalendarPal; can I do this?

1. Download Questions

How do I install the program? We have set up a page to guide you with downloading, installation and setup of CalendarPal. Please click here to go to the Help page for this.

How do I Upgrade to New Version 2.1? You can quickly get the to the update page by clicking Help, Check for Updates, from your CalendarPal toolbar. Or you can click here to go directly to the updates page. DO NOT (We emphasize DO NOT) uninstall your current version when you update; allow the new version copy over the current version so that have so that your settings, notes, reminders, and registration are saved! If you uninstall CalendarPal before you upgrade you will lose all your notes, reminders, events, etc. plus you'll have to re-register CalendarPal - so please DO NOT uninstall your old version when you update your CalendarPal program.

Return to Top of Page

My download says file is corrupt? This means you did not download the entire file. Please try again and if you still have a problem, you will need to reboot to clear your cache (temp files) and then re-download. The cause of incomplete file downloads is usually due to a dialup connection or slower internet connection, a busy server on your end or ours, or an interruption/timeout on the servers or their routes.

Return to Top of Page

Should I choose Save or Open when downloading? Either way will work. It is easier to choose Open as it will install without having to save and find the file to install it. Our Download page explains both in detail.

Return to Top of Page

Why do I get an error when I try to download CalendarPal? Your browser may be preventing your download from our main download link as it is set up to tell us how many downloads we have had of the program. It does not save any information about you. Also, do not use a download manager or download accelerator. If you have one installed turn it off, or right-click the download link and choose "Save target as", save it to your Desktop or other location where you can easily find it, and double-click the installation file to install CalendarPal. If you continue to have a problem, choose our alternate download link, or click here.

2. Trial and Registration Questions

How long is my trial good for? Free Trial is for 14 days. If you wish to purchase you will get a registration key that will convert the trial version to a full version registered in your name.

Return to Top of Page

Why does it say my trial has expired? It means the program was installed at least 14 days ago, or more. If you install CalendarPal and remove it, then install later, it will show expire from 14 days of the original installation.

Return to Top of Page

Will I lose my reminders and notes when I register my trial program? No, you will not lose any of the personal information you have input. When you purchase the program, you are sent a registration key to convert the trial to a full version so there is no need to remove/uninstall the trial . Please do not uninstall your trial version or you will lose your information!

Return to Top of Page

I purchased CalendarPal; how do I register it? Copy the registration code that we sent you when you purchased CalendarPal. Open CalendarPal, click Help from toolbar, then choose "order/register" from the dropdown menu. Choose Enter Key, and click button that says "Paste Data from Clipboard". Click OK and now the program is fully registered to you. For a picture tutorial, please Click Here

Return to Top of Page

How do I uninstall CalendarPal? There are two ways to uninstall CalendarPal. 1) Choose Start, All Programs, CalendarPal, and choose Uninstall, or 2) Click Start, Control Panel, Add/Remove Programs, find CalendarPal in the alphabetical list, and choose Remove.

Return to Top of Page

Does my purchase entitle me to lifetime updates or annual? This was covered in detail in the agreement you checked during installation. It reads:

You understand that this license entitles you to free updates of this program for the life of the product. Updates are defined as minor changes, fixes, and other changes to ensure this program compatibility with the Windows operating system.

You understand that this license grants you free upgrades (new versions of the program) as released for one year. Upgrades are defined as major program changes such as new major features, additions and enhancements. After one year you will have the option to purchase future upgraded versions at a discount to be determined by Cloudeight Internet. Upgrades are not necessary and will continue to be an option for our users.

3. General Questions

Does CalendarPal have a backup feature? No, it does not. If you want to do a manual backup once in a while to save your information, you can open Windows Explorer (My Computer), go to C:/Program Files/CalendarPal/Settings and save the contents of this folder. You could save that folder to CD, floppy or other location. To recover your information in case of format or loss, reinstall CalendarPal, then copy the saved folder contents into the newly created one and let it copy over the files. This would ensure all your settings (dates, notes, etc) are saved.

Return to Top of Page

Why is the time in the lower right of CalPal different from my local time? This is not your local time display; it is the time that the weather was last updated at accuweather.com for your locale. You can refresh weather data from Accuweather any time by clicking "Weather" in the CalendarPal toolbar and selecting "Update Weather".

My weather suddenly stopped working? What happened and how do I fix it?

Some Windows updates change your Internet connection settings so that CalendarPal cannot find it. There's an easy fix - it takes less than 2 minutes:

1. Open CalendarPal
2. Click Weather
3. Click "Set Location"
4. UNCHECK "Enable Weather Forecasts and Conditions"
5. Click "Select"
6. Click "File" on the toolbar then "Exit" to exit CalendarPal

Open CalendarPal, follow steps 1, 2, 3, above then

7. CHECK "Enable Weather Forecasts and Conditions"
8 Make sure your location is showing and selected, then click "SELECT"

The weather will immediately start showing again.

Return to Top of Page

4. Reminder Questions

How do I get my Reminders to show on CalendarPal? Right click anyplace on the days on CalendarPal and choose "show Reminders"

I have a lot of Reminders and only want some to show on CalendarPal; can I do this? If you have a reminder for a pill to take every day or something that is very repetitive and you don't want it to show but you do want other reminders to show, just UNCHECK "show reminders" when you are creating the reminder. You will see this option in the window where you add the reminder and the time. If you have existing reminders that you want to set up this way, click reminders on the left side menu, then double-click the reminders that you want to change and uncheck box as explained above.

Return to Top of Page