- Download Questions
How do I
install the program?
How do I
Upgrade to New Version 2.0?
My download says file
is corrupt?
Should I
choose Save or Open when downloading?
Why do I
get an error when I try to download CalendarPal?
- Trial and Registration Questions
How long is
my trial good for?
Why does it say my trial
has expired?
Will I
lose my reminders and notes when I register my trial program?
I purchased
CalendarPal; how do I register it?
How do I
uninstall CalendarPal?
Does my purchase
entitle me to lifetime or annual?
- General Questions
Does
CalendarPal have a backup feature?
Why is the time in the lower right of CalPal different from my local
time?
- Reminder Questions
How
do I get my Reminders to show on CalendarPal?
I have a lot of Reminders and only want some to show on CalendarPal;
can I do this?
1. Download Questions
How do I install the program?
We have set up a page to guide you with downloading, installation and
setup of CalendarPal.
Please click here to go to the Help page for this.
How do I Upgrade to New Version 2.0? You can
quickly get the to the update page by clicking Help, Check for Updates,
from your CalendarPal toolbar. Or you can
click here to go directly to the
updates page. Do NOT uninstall your current version when you update; let
the new version copy right over the one you have so that your settings
and registration are saved!
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My
download says file is corrupt? This means you did not download
the entire file. Please try again and if you stil have a problem, you
will need to reboot to clear your cache (temp files) and then
re-download. The cause of incomplete file downloads is usually due to a
dialup connection or slower internet connection, a busy server on your
end or ours, or an interruption/timeout on the servers or their routes.
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Should I choose Save or Open
when downloading? Either way will work. It is easier to
choose Open as it will install without having to save and find the file
to open. Our Download
page explains both in detail.
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Why do I
get an error when I try to download CalendarPal? Your
browser may be preventing your download from our main download link as
it is set up to tell us how many downloads we have had of the program.
It does not save any information about you. If you have this problem,
choose our alternate download link, or
click here.
Trial and Registration Questions
How long is my trial good for?
Free Trial is for 14 days. If you wish to purchase you
will get a registration key that will convert the trial version to a
full version registered in your name.
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Why
does it say my trial has expired? It means the program was
installed at least 14 days ago, or more. If you install CalendarPal and
remove it, then install later, it will show expire from 14 days of the
original installation.
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Will I lose my reminders
and notes when I register my trial program? No, you will
not lose any of the personal information you have input. When you
purchase the program, you are sent a registration key to convert the
trial to a full version so there is no need to remove/uninstall the
trial . Please do not uninstall your trial version or you will lose your
information!
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I
purchased CalendarPal; how do I register it?
Copy the registration code that we sent you when you purchased
CalendarPal. Open CalendarPal, click Help from toolbar, then choose
"order/register" from the dropdown menu. Choose Enter Key, and click
button that says "Paste Data from Clipboard". Click OK and now the
program is fully registered to you. For a picture tutorial, please
Click Here
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How do I uninstall CalendarPal?
There are two ways to uninstall CalendarPal. 1) Choose Start, All
Programs, CalendarPal, and choose Uninstall, or 2) Click Start, Control
Panel, Add/Remove Programs, find CalendarPal in the alphabetical list,
and choose Remove.
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Does my
purchase entitle me to lifetime updates or annual? This
was covered in detail in the agreement you checked during installation.
It reads:
You understand that this license entitles you to free
updates of this program for the life of the product. Updates are defined
as minor changes, fixes, and other changes to ensure this program
compatibilty with the Windows operating system.
You understand that this license grants you free upgrades (new versions
of the program) as released for one year. Upgrades are defined as major
program changes such as new major features, additions and enhancements.
After one year you will have the option to purchase future upgraded
versions at a discount to be determined by Cloudeight Internet. Upgrades
are not necessary and will continue to be an option for our users.
General Questions
Does CalendarPal have a backup feature? No, it does not. If you
want to do a manual backup once in a while to save your information, you
can open Windows Explorer (My Computer), go to C:/Program Files/CalendarPal/Settings
and save the contents of this folder. You could save that folder to CD,
floppy or other location. To recover your information in case of
format or loss, reinstall CalendarPal, then copy the saved folder contents into the newly
created one and let it copy over the files. This would ensure all your
settings (dates, notes, etc) are saved.
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Why is the time in the lower right of CalPal different from my local
time? This is not your local time display; it is the time
that the weather was last updated at weather.com for your locale.
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Reminder Questions
How do
I get my Reminders to show on CalendarPal? Right click
anyplace on the days on CalendarPal and choose "show Reminders"
I have a lot of Reminders and only want some to show on CalendarPal; can
I do this? If you have a reminder for a pill to take every
day or something that is very repetitive and you don't want it to show
but you do want other reminders to show, just UNCHECK "show reminders"
when you are creating the reminder. You will see this option in the
window where you add the reminder and the time. If you have
existing reminders that you want to set up this way, click reminders on
the left side menu, then double-click the reminders that you want to
change and uncheck box as explained above.
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